Honorlock Update - July 6, 2021

Link to Honorlock Release Notes page: https://honorlock.kb.help/faculty-policies-and-procedures/honorlock-release-notes/

Version 5.5.0 (Web App) + Version 3.9.0 (Extension) July 13, 2021

Students will be prompted to agree to our Terms of Service and our Data Collection and Use policy before launching proctoring.

Honorlock Data Use and Collection Image.png

Message from Honorlock - 1/6/2020

Google Chrome - Students are required to use Google Chrome when taking an Honorlock enabled exam. Students will also be required to add our Google Chrome extension to their browser, found here.
Access Codes - Honorlock automatically generates an access code for each exam once it has been enabled for proctoring. Faculty should not delete or alter this access code at any point.
Practice Quizzes - Faculty should enable and administer practice exams for students so that they are well acclimated with Honorlock prior to their higher-stakes exams.
24/7 Support - Honorlock offers 24/7 faculty and exam taker support. Encourage your students to reach out to us directly if they have any questions. They can also visit honorlock.com/support or send us a live-chat from within the LMS if they have any questions or concerns. Please keep in mind that students who experience technical issues should make it a best practice to contact Honorlock first.
No Appointments Necessary - No scheduling is required. As always, students can take their proctored exams at any time.
Real-time Recording - Student’s exam sessions can be viewed by administrators in real-time. Any incident or suspicious activity will appear in the instructor’s dashboard as it occurs.
Proctoring Guidelines - We recommend communicating your exam guidelines to our proctors, via the Proctor Guidelines field, when enabling Honorlock. These specific guidelines can also be shared with students via your LMS, added within your course description, or included within your course’s syllabus.
Student Preparation - Utilize the Exam Instructions field, when enabling your exam(s) with Honorlock, to assist with establishing expectations with your students. If your exam is open book, or if students are allowed to utilize their notes, this is the ideal field to communicate these exam specifications. Additionally, ensure that students charge their devices prior to the start of their exam as well as have a strong internet connection available. We also recommend that students take their exam(s) in a quiet, private location to limit potential flags and distractions.

As always, if you have any additional questions, or if there is anything else we can do to assist, please do not hesitate to reach out to your dedicated Customer Success Manager. We look forward to partnering with you to ensure a successful start to 2020!

Cheers,
Your Honorlock Team

This summer, Honorlock will be updating our Minimum System Requirements. Beginning July 1st, we will no longer support Windows 8, Windows 8.1, Mac OSX 10.11 and Mac OSX 10.12. This update reflects our users’ most common operating systems and allows us to maintain an efficient testing process to deliver the best experience for you and your students.

After July 1st, you will find the updated Minimum System Requirements, as well as a system compatibility test, at honorlock.com/support.

We will not be communicating directly with your students, but we recommend you notify your students to ensure they are prepared for the upcoming change. Feel free to reach out to your customer success manager with any questions.

Faculty Resource Guides:

Enabling Honorlock for an Exam

Explanation of Proctoring Options

How to Create a Practice Exam

Create a Third Party Exam - Faculty Guide

Creating, Managing and Applying Exam Profiles

Course Copy (Canvas)

Browser Guard & Whitelisting FAQ

How to View Honorlock Results

Voice Detection Faculty Guide

Bypass Pin & Best Practices

Honorlock Recommended Syllabus Language

Support Contact Information: Honorlock Support Page (Direct Phone Number: 844-243-2500)

Failsafe Image Update: https://honorlock.kb.help/faculty-reviewing-results/failsafe-images/